The Fresh Food Club ("we", "us" or "our") is committed to protecting your privacy. We recognise the importance of your privacy and respect your right to control how personal information is collected and used.
From time to time, we may need to amend this privacy policy to reflect our changing business, if we are required by law, for security reasons or for technical or infrastructure reasons. We may change this privacy policy at any time without notice to you. The changed privacy policy will apply from the date on which we post them on this website.
We use the internet as a tool to provide prospective customers and registered club members access to information about ours and our retailers products and services. You can travel through most of our website without giving us any information about yourself.
We will ask you when we need information that personally identifies you including your name, date of birth, address, telephone or mobile phone number or email address ("personal information").
If you choose not to provide certain personal information (e.g. your email address), we may not be able to provide you with the services or information you require.
We collect your personal information in a number of ways:
Your personal information may be used to:
We may also use your personal information to promote and market our services to you (including by way of direct mail, telemarketing, email, SMS and MMS messages). This is to keep you informed of products, services, special offers and updated information. If you do not wish for us to contact you to promote and market products, services, special offers and updated information to you, please email info@thefreshfoodclub.com.au
In order to deliver the services you require we may need to disclose your personal information to organisations outside of The Fresh Food Club. Your personal information is disclosed to these organisations only in relation to us providing our services to you. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In addition, we may disclose your personal information to:
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends on a large extent on the information you provide. That's why we recommend that you:
If you are a subscriber to one of our online products or services, you may change your personal details by advising us by email at info@thefreshfoodclub.com.au
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for and providing access to your information.
If you have any questions in relation to privacy, please write to: info@thefreshfoodclub.com.au